Privacy Policy
Last updated: July 2026
This Privacy Policy explains how MaidMop Cleaners ("MaidMop," "we," "us," "our") collects, uses, and protects your information when you visit our website or book a service with us.
Who we are
MaidMop Cleaners ("MaidMop," "we," "us") provides residential cleaning services in Rotterdam, Guilderland, Niskayuna, Latham, Clifton Park, and surrounding communities in New York. This policy explains what information we collect through our website and booking system, and how we use it.
Information we collect
When you request a quote, book a cleaning, or contact us, we (or our booking partner, BookingKoala) may collect:
- Your name, email address, phone number, and service address
- Details about your home (size, service type, scheduling preferences)
- Payment information, processed and stored securely by our booking and payment providers — MaidMop does not store your full card details
- Basic website usage data (pages visited, browser type) collected through analytics tools
How we use your information
- To schedule, confirm, and provide cleaning services
- To communicate with you about bookings, quotes, and customer support
- To send service-related updates and, if you opt in, occasional promotions
- To improve our website and service based on aggregate usage patterns
Third-party services
We use trusted third-party providers to operate our business, including BookingKoala for scheduling and payment processing, and standard web analytics tools. These providers only receive the information needed to perform their function and are bound by their own privacy and security practices.
Data sharing
MaidMop does not sell your personal information. We share information only with the service providers above, or when required by law.
Your choices
You can ask us to update, correct, or delete the personal information we hold about you at any time by contacting us at the email below. You can also unsubscribe from promotional emails at any time using the link included in those messages.
Children's privacy
Our services and website are not directed at children, and we do not knowingly collect personal information from anyone under 13.
Changes to this policy
We may update this policy occasionally to reflect changes in our practices. The "last updated" date at the top will always reflect the most recent version.
Governing law
This Privacy Policy is governed by the laws of the State of New York.
Contact us
Questions about this policy or your information? Reach us at support@maidmopusa.com or (518) 348-8080.